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Hustle to Gain More CCaaS Muscle: The RingCentral Engage Platform
February 26, 2019 @ 12:00 pm - 1:00 pm EST
For contact center agents, the ability to have all streams of communication unified in a single platform is an absolute gamechanger. RingCentral Engage is a customer engagement platform based on RingCentral’s recent acquisition of Dimelo. Contact Center users are now able to efficiently manage customer interactions across all digital channels via a single interface. Hear from Contact Center expert Max Ball as he demos the fully integrated and seamless communications platform. Please join this webinar to learn:
- Changes in customer interactions
- RingCentral Engage walkthrough
- How RingCentral Engage drives higher customer satisfaction and revenue growth