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Nextiva Webinar – Advanced IVR (The Basics)

May 12 @ 12:00 pm - 1:00 pm EDT

Join the Nextiva partner community as they discuss how Advanced IVR can solve some of the problems your customers are facing today. Cathryn Valladares, Director of Enterprise Indirect, will discuss best practices, review use cases, and share how to best choose a sales approach with the needs of the customer in mind. Advanced Interactive Voice Response (IVR) – The Basics This webinar will provide a high-level overview of how virtual agents can be of value to businesses of all sizes. They’ll cover:
  • Value of IVR in current market conditions
  • Skills and tasks performed by virtual agents
  • Voice interface data and omni-channel self-service
  • Most common use case scenarios


May 12
12:00 pm - 1:00 pm EDT