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RingCentral – Dante’s Information Download Featuring Theta Lake
March 15, 2019 @ 12:00 pm - 1:00 pm EDT
If you are in a regulated vertical, you have more audio recordings that you need to review and supervise. Theta Lake can save you money and time on that review while improving the quality of the review and the resulting reports.
Regulatory requirements including Dodd Frank and MiFID II have expanded the amount of audio recording that organizations have accumulated. That is now compounded by regulations like GDPR, California Consumer Privacy Act as well as conduct risk and personal accountability for compliance teams that all mean those recordings need review, supervision, and audit. Transcription with search tools is not accurate enough, takes too much time, and ends up costing too much money to be a viable method of review.
Theta Lake provides cloud-based compliance for audio, video and other modern digital communications. Its patent-pending technology uses AI, deep learning, and seamlessly integrates with RingCentral Office to detect compliance risks in what was said within voice communication. Using AI to also power insights and automation, Theta Lake provides directed workflow to add consistency, efficiency and scale to the compliance review and supervision process, driving down the cost of compliance.