Four Ways VoIP Advances Your Business

Posted on: September 9, 2019 By: Carolyn Kuczynski

Today you’re expected to conduct business everywhere, at any time. Ensuring you have a phone service that lets you meet your customers’ expectations is a top priority for businesses of every size. Voice Over Internet Protocol (VoIP) wasn’t always the most reliable option for professional calls. However, today’s VoIP leverages lightning-fast Internet speeds to offer crystal-clear voice connections, and countless configuration options, making it a must-have solution. It gives you flexibility, mobility, and the ability to customize your voice experience. Here’s how.

VoIP Lets You Keep Your Options Open

WOW! Business now offers Over-the-Top (OTT) VoIP service allowing you to install on – or off – its network so you don’t have to use the same company for both Internet and Phone. While you can select a single carrier for an end-to-end managed solution with standardized phones, one bill, and one point of contact, OTT VoIP gives you additional freedom.

VoIP Allows You to Conduct Calls and Business Whenever, Wherever

VoIP frees you to take calls anytime, anywhere – even using your own mobile device.  Companies like WOW! Business allow you to connect their Hosted VoIP Phones to any Internet port. WOW! even has soft phone clients that allow you to connect your computers or mobile devices anywhere in U.S. for maximum portability.

VoIP Gives You Control

VoIP lets you and your employees manage your calls, direct them the way you want, and give your customers a professional, seamless experience. Many VoIP services offer online sites – WOW! Business has a full Web portal – that allow you to configure your settings with features like voicemail to email, auto attendant, click to dial, on-hold music, and more. You get to choose how to route calls and implement your communication processes, whether you’re away from your office, working in a large team, or collaborating with several remote employees.

VoIP Is Affordable and Scalable

WOW! Business offer different plans that can scale with your business. If you’re a small business that doesn’t need the robust features an enterprise requires, you can find a package that fits your needs as you grow.

Today’s VoIP is a powerful business tool that helps you connect – and stay connected – to your customers. If you’re not already using it, now is the perfect time to explore your options.

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