Top 5 Things to Know About Us

  • Masergy is recognized as the pioneer in software-defined networking, Masergy enables unrivaled, secure application performance across the network and the cloud with Managed SD-WAN, UCaaS, CCaaS and Managed Security solutions
  • Masergy’s leading SLAs coupled with an unparalleled customer experience enable global enterprises to achieve business outcomes with certainty.
  • Unrivaled application performance Masergy’s network offers globally consistent SLAs with <1 millisecond of jitter, and 24/7 monitoring
  • Masergy AIOps is the industry’s first integrated AI-based, the digital assistant for network, security and application optimization.
  • Masergy launched the industry’s first integrated SD-WAN Shadow IT Discovery solution that automatically identifies unauthorized SaaS applications providing clients visibility through the SD-WAN management portal.
Top 5 Services We DOMINATE In
  • Managed SD-WAN
  • UCaaS
  • CCaaS
  • Managed Security
  • Connectivity/MPLS/Private Line
Top  Customer Types That Choose Us
  • SD-WAN – Domestic and/or international enterprises with geographically-dispersed office locations
  • Managed Security – Mid-sized enterprise companies that recognize Detection and Response as critical capabilities to protect information assets as per NIST Cybersecurity Framework, used by fortune 1000 companies.
  • UCaaS – Mid-sized to large enterprises with a minimum of 50 users
  • CCaaS – Global enterprises with contact centers in multiple locations, fast-growth, customer serving organizations, enterprises generating revenues from call center activity, companies wanting to evolve contact center beyond just voice systems
What Truly Makes Us Different Than The Competition
  • No Channel conflict, we sell hand in hand with partners.
  • All-in-one, managed solution – a holistic approach to SD-WAN that doesn’t overlook security and takes more burden off the client’s IT resources
  • SD-WAN with built-in security Security services bundles include firewalls, routing, 24/7 threat detection and response, ML/BA analytics, cloud security technologies and more
  • Unrivaled application performance Masergy’s network offers globally consistent SLAs with <1 millisecond of jitter, and 24/7 monitoring
  • One portal for analytics and control Visibility and global bandwidth controls across public and private links, AI-powered network assistant, and more
  • Flexible access options Mix and match connectivity types and clients can BYO broadband or Masergy will procure it—either way it’s all fully managed
  • Unparalleled customer experience Masergy is known for 70+ NPS, 99% customer retention and has been a Visionary in the Gartner
  • Magic Quadrant for 3 years running will procure it— either way it’s all fully managed
The End Result
  • CEOs and CIOs can’t focus on innovation when they’re worried about how their network and security will come together. Digital transformation requires more than an SDWAN device and much more than a couple of SaaS applications or security technologies — it requires all of those elements working together in one single ecosystem.
  • We empower partners to move beyond single-threaded solutions that must be integrated together. Our cloud platform overcomes IT complexity by uniting software-defined networking, best-of-breed cloud applications, and end-to-end security services in a single solution designed for the global enterprise.
   

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